Learning Forum

[Pavel Mazi]

Licenses are loading, but all functions do not activate.

[Naresh Patre]

Hello Pavel Mazi I checked your Discovery account and you have 2 discovery licenses - ANSYS Discovery Simulation (Named User) and ANSYS Discovery Structural Physics Add-on (Named User). However, both of them are not activated on any machine. When you launched Discovery, did you get a login window where you need to enter your Discovery login credentials? Once you enter these details, the license gets activated on your machine. You can also activate the license through the command prompt. Please check out below post which mentions the command for activating the license through command prompt. Please try out this method and let me know if it helps to resolve the license issue. Discovery Subscription license - Command line options - Knowledge Base - Ansys Discovery Forum

[Pavel Mazi]

Hello Naresh. I activated through the command prompt,
still didn't get me anywhere, the program is acting same as before. What do I do now?

[Naresh Patre]

Hello Pavel Mazi Can you please send all the files mentioned in section 6 of the troubleshooting document, to ansys-discovery-support@ansys.com? Discovery License Activation Troubleshooting - Knowledge Base - Ansys Discovery Forum