Ansys Innovation Space

FREE STUDENT SOFTWARE

COSTOMERS BLOCKED

- February 9, 2021 at 8:20 am
  
  mc
  Subscriber
  
  Hey guys!!
  
  Our customers are blocked because it seems impossible to activate the licenses!!!
- February 9, 2021 at 8:24 am
  
  mc
  Subscriber
  
  There are customers with licenses attached to laser cutting machines blocked!!!
- February 9, 2021 at 8:51 am
  
  Naresh Patre
  Ansys Employee
  
  Hello Marco Checcoli
  
  This issue has already been reported to the concerned team. I will update you as soon as it is resolved. Apologies for the inconvenience.
- February 9, 2021 at 8:56 am
  
  mc
  Subscriber
  
  It's incredible that there is not a plan B. You can't stop the customer!!
- February 9, 2021 at 11:32 am
  
  mc
  Subscriber
  
  Hey guys!!! Any news?? We still blocked!! Please give us a feedback!
- February 9, 2021 at 1:26 pm
  Naresh Patre
  Ansys Employee
  Hello Marco Checcoli
  
  The license issue has been fixed. Please refresh the license as per below steps and launch SpaceClaim:
  1. Open Command prompt in admin mode
  2. In the command prompt, type in:
    cd C:Program FilesANSYS Incv211licensingclientwinx64
  3. Once in that directory, run the following command:
    ansysls_client.exe -RefreshLicenseEntitlements
  Please let me know if you face any issues further.

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