Learning Forum

[Will]

Hi, Appreciate some help. Ive been working on a file ever the last few days - a considerable amount of work. SC has just claimed 'failed to save body geometry' hitting save yields this result. long story short, I now cant save. New one to me hope there is a workaround?

[Subashni Ravichandran]

Hello Will

Does this problem occur with this particular file or all files? If it occurs with all files then, could you please ensure you have administrator (read/write) permissions to save the file at the desired location?

A quick workaround could be to copy paste the geometry onto a fresh SpaceClaim file and try saving it. 

Can you send us the latest Log file from the below location so that we can investigate it from our end?

C:UsersssatishAppDataRoamingSpaceClaimLog Files

[Subashni Ravichandran]

Hello Will

Were you able to solve this issue? 

[Will]

Hi,

 

Sorry for the delay. I had to resolve this on the day, unfortunately the feedback was next day. I recovered the file from a backup and managed to part out the components in the file that was 'stuck'. Ive never had an issue like this before.

 

W

[Subashni Ravichandran]

Hi Will

Sorry, we could not get back to you sooner. Glad to know you could come up with a quick workaround. If it happens another time, please feel free to send us the log files so that we can investigate and fix the issue.