Can’t download any of the Ansys Student Software Products. Why?

- December 7, 2017 at 7:17 am
  
  Mike93
  Subscriber
  
  Hey everybody,
  
  I wanted to download Ansys Student but I can't. I click "Agree & Download" and then I get this message.
  
  An error occurred while processing your request.
  
  Reference #30.26651002.1512630962.fb62d81
  
  The same is happening for Ansys AIM Student:
  
  An error occurred while processing your request.
  
  Reference #30.26651002.1512630999.fb6637e
  
  How can I download any Ansys Student product from the website? How can I avoid this message?
  
  Wishes,
  
  Mike
- December 7, 2017 at 9:49 am
  
  Raef.Kobeissi
  Subscriber
  
  Hello Which browser are you using? Can you also try again after few hours and check.
  Regards
- December 10, 2017 at 7:46 pm
  
  Mike93
  Subscriber
  
  Hi,
  
  it was Firefox but now it worked. Can't explain why. Thanks!
- December 11, 2017 at 8:35 am
  
  vganore
  Ansys Employee
  
  Please review this thread: /forum/forums/topic/error-downloading-18-1-or-18-2-student/