Learning Forum

[anna]

Hi, whenever I try to open my model an error appears: "AnsysWBU.exe encountered a problem. A diagnostic file has been written". I have tried multiple things that I've seen in other forums:

- Renaming the Ansys folder in %temp% and %appdata%

- Deleting and reinstalling Ansys

- Downloading an older version of Ansys

- Adding the system environment variable ANS_OLD_ATTACH = 1

- Updating my drivers (I have NVIDIA Geforce RTX 3060 and I use game ready driver, not sure if this affects Ansys)

- Opening CMD as admin and typing:

regsvr32.exe ole32.dll
regsvr32.exe atl.dll
regsvr32.exe oleaut32.dll
regsvr32.exe scrrun.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll

- Installing prereq and configuring products

- Turning off firewall

But none of them have fixed my error. Can anyone help?

 

[Rajeshwari Jadhav]

Hi Anna,

Please try launching the workbench as an admin.

[Esriel Ferrari]

Hi! I'm having the same issue, did you solve it? 

Everytime I open my simulation, change something and run it again, the mechanical crashes showing the same error message. So I have to start a new simulation from the beginning.

[jendy henna]

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