AnsysWBU.exe error

- March 7, 2023 at 10:23 am
  
  David Vergara
  Subscriber
  
  Hello, if been using ansys 2022 with no problems but after installing the new version I've got the error shown in the picture. Im working on Formula student 3D simulations and first I import the geometry in Spaceclaim, then I shut it and open the design modeler to change the solid enclosure to a fluid but when I import the geometry I encounter this error. I'm not able to find the AppData folder also as it is not placed in the directory that it says, so I can't see what is the diagnostic file. I belive that the problem is with AnsysWBU.exe to have disapeared or located where the software can't find it. I will appreciate some help as I've been trying to solve it for a long time. Thanks
- March 13, 2023 at 12:56 pm
  
  George Karnos
  Ansys Employee
  
  Shut down all Ansys programs.
  Can you try renaming the directory $APPDATA%\Ansys\v22#
  to \v22#.old
  Now try running.
- March 14, 2023 at 9:12 am
  
  David Vergara
  Subscriber
  
  Hello, thanks for replying. I've done what you said and it didn't work. I deleted that folder and it isn't working anyway. Do you know if any of these folders or files does not belong here?
  Is it normal that AppData is hide in verga folder? because inside of verga i can't find it, just on the start from windows I can search for it.Thanks