Learning Forum

[KoenFranse]

Hello,

I've been working with Ansys Workbench, Mechanical and Fluent for two weeks now and had no problems until today. When I opened Workbench, created a new Transient Structural window and tried to create a new DesignModeler geometry, DesignModeler didn't open correctly and gave me the error: "AnsysWBU.exe encountered a problem. A diagnostic file has been written: C:UsersusernameAppDataLocalTempAnsysWBDumpfile.dmp". This strange since up until today this worked perfectly. Furthermore, if I want to edit a model in Mechanical, it doesn't start correctly and I only get a grey screen. I already tried various solutions I found on other pages, but nothing seems to work. I also reinstalled all Ansys products. Can you help me to fix this?

Thanks, Koen

[KoenFranse]

I finally fixed it, the instructions in the link below helped me out: 

/forum/forums/topic/getting-error-ansyswbu-exe-encountered-a-problem/?order=all#comment-8c46e9a5-2cff-4c83-8929-aac000247f62

 

[tsiriaks]

 Great to hear. Thank you for searching the past posts.

[azaanahmad234]

Hello ANSYS users! I am trying to analyze beam related problem, but whenever I double click the MODEL to open what I have drawn in Design Modeler it pops up an error which says "AnsysWBU.exe encountered a problem. A diagnostic file has been written: C:UsersusernameAppDataLocalTempAnsysWBDumpfile.dmp". I have re-installed ANSYS and also change the path to drive C, still the problem persists. Please help me to get out of this problem.
Thanks in advance!

[Pushkin]

"AnsysWBU.exe encountered a problem. A diagnostic file has been written: C:UsersusernameAppDataLocalTempAnsysWBDumpfile.dmp".
I finally arrived at a solution for this problem after 7 times re-installing Ansys.
Solution:
Just click start >> type workbench >> right click then open file location >> it will be stored in C drive.
Cut Ansys folder
And paste in the drive where you installed your software. If D drive suppose, paste it in drive

[Pushkin]

If u follow above steps then you may not arrive at the same problem again.
Hope it helped.
Happy learning

[Bally]

I have the same problem up to now, Though I initially installed the software on Drive which was the default suggested drive for me while installing. Please any other way to help out solve this problem

[adrianonapoli]

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I need some help, please! I've the same problem and I have to send my exercises to my Professor! Please, help me to solve this big problem. I tried to uninstall and reinstall 4 times but the problem continues.

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[adrianonapoli]

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Hi, this link doesn't work

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[Hugh]

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This link doesn't work as it has been closed. Can the forum managers please open this link again, so we can understand what needs to be done: /forum/forums/topic/getting-error-ansyswbu-exe-encountered-a-problem/?order=all#comment-8c46e9a5-2cff-4c83-8929-aac000247f62

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[Shrey_B]

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Hello,

This link doesn't work (/forum/forums/topic/getting-error-ansyswbu-exe-encountered-a-problem/?order=all#comment-8c46e9a5-2cff-4c83-8929-aac000247f62).

Could someone please help to solve this problem "AnsysWBU.exe encountered a problem. A diagnostic file has been written: C:UsersusernameAppDataLocalTempAnsysWBDumpfile.dmp".

I tried all the above suggested ways but still the problem persists.

Thank you

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[Prasad_Bhandkar]

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I've got same problem as you,will u plz help me with this...

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[yithong]

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The post is deleted, please help. I am having the same issue with u.

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[yasker]

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I had the same problem. I have tried all the ways above but nothing works and I need to resolve this urgently. Can anyone help please?

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[somaya]

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Hi, I had the same problem and I finally fix it, the instructions in the followed video helped me: 

Hope it helped.

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