Learning Forum

[jxlu]

Hi, so I've had this problem for as long as I know, so I've been using the university remote access version to use ANSYS since it doesn't work on my personal computer, but now I've tried attempting to use it again on my PC.

For any version I've downloaded in the past, all editions of ANSYS 2020, 2021 and the recent 2022 one, during the modelling/meshing stage of the program, it always shows up as an error in which:

[Surya Prakash]

One thing you could try quickly is to clean the settings: Exit Ansys completely. Start > Run Or in the Explorer address field Enter: %APPDATA%.. .An Explorer Window will open. Open the Roaming folder...Open the Ansys folder... Rename the vNNN folder to vNNN.old (v211= 2021R1 v212 = 2021R2 etc).
Start WB and try creating a new Mechanical etc.
If that does not work, can you please try following this thread - AnsysWBU.exe encountered a problem. A diagnostic file has been written ÔÇö Ansys Learning Forum

Thanks
Surya
How to access the ANSYS Online Help ÔÇö Ansys Learning Forum
Rules & Guidelines ÔÇö Ansys Learning Forum

[jxlu]

Hey sprakash,
Thanks for responding! I've tried that method and followed that previous thread before, but it still hasn't worked for me. Did you possibly have any other methods I could try? Cheers.
Kind Regards,
Roger

[anna]

Hey, did you ever figure this out? I have the same issue and I have to use my uni remote pc too