Learning Forum

[JessG]

Hi,

I've been trying to install Ansys Student 2021 R1 as well as 2020 R2 for a couple times now, but it always gave me the following error message:

"The installation completed with warnings/errors. Review any .err or .log files in: C:Program FilesANSYS IncANSYS Student"

I've pasted parts of the content of the .err file below (quite a bunch of errors so too long to paste the entire thing; they do seem to be repetitive though):

###### Error #######

  Error executing configuration script 'C:UsersJGAppDataLocalTempans_install_tmp49144configAnsConfigCommon.tcl'

  '"C:UsersJGAppDataLocalTempans_install_tmp49144 clinwinx64 clsh.exe" "C:UsersJGAppDataLocalTempans_install_tmp49144configAnsConfigCommon.tcl" -installdir "C:Program FilesANSYS IncANSYS Student" -rev 211 -dotrev 2021 R1 -scripttosource "C:UsersJGAppDataLocalTempans_install_tmp49144configConfigCommon.tcl" -sourcedir "C:UsersJGAppDataLocalTempans_install_tmp49144" -os_lang de -install ' terminated after 1 attempts with the following error(s): 

    Unknown error

  Exit Code: 1

  child process exited abnormally

    while executing

  "exec $cmdPath -install "$qaServicesEnabled_Arg""

    invoked from within

  "if { $config == 1 || $unconfig == 1 } {

   set config_dir "$installDir\v$revn\commonfiles\configs\winx64"

   set ANSYSLIC_DIR "$installDir\shared..."

    (file "C:UsersJGAppDataLocalTempans_install_tmp49144configAnsConfigCommon.tcl" line 27)

Any help is much appreciated!

Many thanks,

Jess

[George Karnos]

When starting the installation, did you right-click on setup.exe and choose more->run as administrator?

[JessG]

Yes I did.

[George Karnos]

Can you try changing the OS language to English?

[JessG]

Not sure. Why would that help?