Ansys student downloading error

- October 25, 2018 at 1:25 pm
  
  Ahmed Ali
  Subscriber
  
  Hi!
  
  When i try to download ansys an error occured
  
  An error occurred while processing your request.
- October 25, 2018 at 1:30 pm
  
  Keyur Kanade
  Ansys Employee
  
  Hello,
  
  Can you please check your firewall. Please check admin permissions.
  
  Regards,
  
  Keyur
- October 26, 2018 at 9:40 am
  
  Ahmed Ali
  Subscriber
  
  how can I do this in windows 7?
- October 26, 2018 at 4:26 pm
  
  tsiriaks
  Ansys Employee
  
  Hi Ahmed Ali,
  
  Aside from the Firewall and permissions, have you tried this on different browsers or in an incognito mode ?
  
  Thank you,
  
  Win
- October 29, 2018 at 5:52 am
  
  Keyur Kanade
  Ansys Employee
  
  Hi,
  
  You may need to contact your system/admin/IT people for resolving this issue.
  
  Regards,
  
  Keyur