ANSYS STUDENT 2023 – R2 OPENS INSTEAD OF R1

- April 25, 2023 at 12:58 pm
  
  Felix Marinos
  Subscriber
  
  Hello,
  Early this year, I downloaded ANSYS student version 2023 R1, and running was no problem. However, early this week (I'm not sure how this happened) but R1 is not opening anymore and instead, R2 opens - even though I have R1 installed. I have tried uninstall and reinstall 3 times now - Downloading the student version but once again, R2 opens up and I cannot running simulations because I don't have a full license.... It's frustrating. Please help!
- April 25, 2023 at 3:33 pm
  
  Rob
  Forum Moderator
  
  How are you opening 2023R2? Please can you post a screen grab?
- April 25, 2023 at 7:46 pm
  
  Felix Marinos
  Subscriber
  
  Sending image 1 out of 2
  Image_ 1_Showing R1 installed
- April 25, 2023 at 7:47 pm
  
  Felix Marinos
  Subscriber
  
  Image _ 2 _ R2 opens up instead
- April 25, 2023 at 7:49 pm
  
  Felix Marinos
  Subscriber
  
  I have tried multiple uninstall, reinstall and was unsuccessful. Downloads student version but once downloaded, it can't pull it up, so it defaults to the full version which I don't have a license for...
- April 26, 2023 at 9:04 am
  
  Rob
  Forum Moderator
  
  OK, that's strange as R2 isn't available yet! I'll query this side. If you have Student on a machine with "normal" software the licence managers will conflict. Student is for learning, so shouldn't really be on any Campus hardware.
- April 26, 2023 at 10:57 am
  
  Matt Madore
  Ansys Employee
  
  Felix, please uninstall again and make sure you have deleted any "Ansys Inc" directories following the installation. Please also delete any ANSYS related environment variable. Next, reboot your machine and check again for any Ansys installation directories or variables. Following that, please redownload and reinstall the 2023R1 STUDENT version.
  - November 26, 2023 at 6:04 am
    
    Bairon Oyarzun
    Subscriber
    
    Hi, I have the same problem. I already uninstalled and made sure to delete any Ansys related files. However the problem persists, it is starting ansys 2023R2 instead of 2023R1. What can I do? I need help.
- November 27, 2023 at 12:17 pm
  
  Matt Madore
  Ansys Employee
  
  If cannot start 2023R2 if you do not have 2023R2 installed. Uninstall EVERYTHING Ansys related. Delete all Ansys environment variables. Delete these directories:
  %APPDATA%\Ansys
  %LOCALAPPDATA%\Ansys
  %LOCALAPPDATA%\Ansys_Inc
  %LOCALAPPDATA%\.ansys_licensing