ansys student 19 installation, mechanical APDL laucher error

- July 14, 2019 at 1:28 pm
  
  ARJUNcp7
  Subscriber
  
  i am getting this message when i try to run Mechanical APDL Launcher after installation of the Ansys student.
  
  can someone help me to solve this?
- July 15, 2019 at 4:53 pm
  
  tsiriaks
  Ansys Employee
  
  Open up CMD Propmt, then type
  
  set
  
  and post the screenshot of the output of it here (make sure you capture all of the output)
  
  Also, what is the output of
  
  ping %computername% -4