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Ansys server is not working

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    • December 10, 2021 at 1:22 pm
      Roberto
      Subscriber

      Hello

      Is for 5 days that the Ansys server never works in the afternoon, when will this problem be solved?and for 5 days that the Ansys server never works in the afternoon, when will this problem be solved?
      It is not possible that there are problems every 2-3 months

       

      Regards

    • December 13, 2021 at 4:51 am
      Subashni Ravichandran
      Forum Moderator

      Hello Roberto

      Our team is aware if this issue. Let me check back with them and see why this is not being resolved. We apologies for the inconvenience.

    • December 13, 2021 at 5:08 am
      Subashni Ravichandran
      Forum Moderator

      Hello Roberto

      Our team has suggested a  workaround for the portal account. Please clear your browser cookies and restart the browser. This seems to have worked for some of the users.

      Please try and let me know.

      • December 14, 2021 at 12:12 pm
        Roberto
        Subscriber

        Subashni Hello 

        Thank you very mucn

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