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November 21, 2024 at 12:47 pmdanny3126Subscriber
Hello,
Since I am new to the simulations, I would like to see some examples.
So I tried to download the associated files in the links below:
https://optics.ansys.com/hc/en-us/articles/360042097313-Small-Scale-Metalens-Field-Propagation
However, whenever I try to download file, It keeps saying :
"We were unable to log you in"
How can I fix this problem?
Do I need some kind of license to download example files?
Thank you!
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November 21, 2024 at 7:37 pmLitoAnsys Employee
@danny3126,
Please try to log into Ansys Optics again using your organization's email - free web based email accounts are not supported.
Let us know if you have any questions or run into any issues.
Best,
Lito
++++++++++++++++++++++++++++++++++
How to get support for Ansys Lumerical?
> Search the Ansys Optics Knowledge Base (KB).
> Submit your inquiries and support requests in the Ansys Learning Forum.
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November 22, 2024 at 12:59 amdanny3126Subscriber
Hello, thank you for your reply.
I am a student so I have a school e-mail account. (Which I am currently using)
However, our school doesnt have ansys license as far as I know.
Is this a reason why I cannot login?
Thank you.
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November 22, 2024 at 1:56 amLitoAnsys Employee
@danny3126,
You do not need a license to log into Ansys Optics to download the examples. You only have to register on Ansys Optics with your university email. See the KB for the details of registration process.
>>How to create or update your Ansys Lumerical user account – Ansys Optics<<
But how will you run the example if you do not have a license?
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