Learning Forum

[sjlee]

Hello.

I am a professor, and my university has some number of copies of LS-DYNA for research but no one in my university could use those so far due to network license issue. ANSYS is not helping us with this issue, so I decided to ask here.

When trying to run LS-DYNA (modeled from LS-PrePost), we get the following error. 

 

 ******* NO SUITABLE LICENSE FEATURE FOUND *******    

 ******* UNEXPECTED ERROR - NETWORK TASK CONTROL INCONSISTENCY *******    

 

 *** Error 70022 (OTH+22)

   Please contact

    Livermore Software Technology, LLC

    Tel: 844.Go.Ansys (844.462.6797)

    Email: [email protected]

   

 

E r r o r t e r m i n a t i o n

 

We also tried to run from ANSYS Workbench. 

We see LS-DYNA in the "Toolbox Customization pane" but could never move it to the "Toolbox" on the left.

Toggling the check button is supposed to show LS-DYNA on the left pane, but it never works. I guess it's related to the license issue, but not sure.

[George Karnos]

What type of network license do you have? LSTC or ANSYS license?
If you look at the install.log file under c:\Program files\Ansys Inc
Does it list LS-DYNA as being installed

What Increments are increment lines are in your license file?

[sjlee]

Thanks for your response. Yes, I see it as below.
Can you please elaborate on what "increment lines" mean?

Installation Directory:
C:\Program Files\ANSYS Inc

Windows x64
ANSYS, Inc. Products
Explicit Dynamics
Autodyn
LS-DYNA

[George Karnos]

What is the contents of your license file on the license server?
You can leave out the SERVER name.

[sjlee]

install.log file is too long... It has 1644 lines. Can you please be more specific about "the contents" that I can provide?

[George Karnos]

Not the install.log file.
license file is:
Windows:
c:\program files\ansys inc\shared files\licensing\license_files\ansyslmd.lic
Linux:
/ansys_inc/shared_files/licensing/license_files/ansyslmd.lic

[sjlee]

I don't see ansyslmd.lic in c:\program files\ansys inc\shared files\licensing\license_files\
Instead, I see ansyslmd_2021.06.29_14.13.52.ini file in C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\backup
It just contains two lines (I replace the server name with [...]):
SERVER= [...] .
ANSYSLI_SERVERS= [...]
Thanks much for your help. Could you please shed light on this?

[George Karnos]

Are you looking on your license server machine?
The machine that is listed in:
c:\program files\Ansys Inc\shared files\licensing\ansyslmd.ini

[sjlee]

Oh, I was just looking in my local computer. I will ask the IT staff to provide me with the information.
Do you need both SERVER= [...] and ANSYSLI_SERVERS= [...] info?

[George Karnos]

Server and ANSYLSLI_SERVERS Should list the same hostname.

[sjlee]

BTW, is it safe to leave the information on this public website?

[George Karnos]

I have sent you an email.
Please send information directly to me through email.

[sjlee]

Received. Thanks much!

[George Karnos]

Closing as the cause was determined...

[Luisa Hornung]

 

Dear George,

I am currently facing the same issue. It is weird, in my install.log LS Dyna is not listed but I definetly installed it. In de Deinstallation Manager it is also listed... Is this a problem?

Thanks and best wishes,

Luisa