Learning Forum

[Fang Joshua]

My HFSS was running when it crashed a few days ago. Since then, I couldn't open Ansys Electronics Desktop. I've reinstalled Ansys with my friend's iso file, just exactly in the way that I did before, but Ansys Electronics Desktop still close unexpectedly once it showed the main page. The rest of the Ansys electromagnetics suite are working. How can I fix the problem?

[Aymen Mzoughi]

Try to restart the Ansys License Manager from the Ansys License Management Center. If the problem persists, click "Gather Diagnostic Information" and send the data to Ansys Support under customer.ansys.com