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  3. Ansys Discovery 2023 R2 not opening

Ansys Discovery 2023 R2 not opening

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    • October 10, 2023 at 6:59 am
      Donnie.Simon
      Subscriber

      Discovery 2023 R2 after opening it shows up the loading page for few seconds and after which neither the software is not loading up nor it is showing any errors. After installing Ansys 2023 R2 I have used Discovery couple of times and I am observing this issue from last week. Can someone help me know why this is happening?

    • October 10, 2023 at 8:09 am
      Devendra Badgujar
      Forum Moderator

      Hello Donnie,

      Please try resetting Discovery.You can try deleting the files you have in your %temp%\Discovery folder, then also delete these folders:

      C:\Users\\AppData\Local\Ansys_Inc\v231

      C:\Users\\AppData\Roaming\Ansys\v231

      Then attempt to launch discovery as administrator. Let me know if this helps. 

      Regards,

      Devendra 

    • October 10, 2023 at 8:29 am
      Donnie.Simon
      Subscriber

      Hi, After deleting the v232 folder from App data, it is now working. Thanks

       

    • October 10, 2023 at 8:31 am
      Devendra Badgujar
      Forum Moderator

      Thanks for the update. 

      Regards,

      Devendra 

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