Learning Forum

[KHarkin]

After installing ANSYS student the error log quoting "Graphics driver verification and setup error" is given and I cannot start the application (full error log below). Any ideas on how to fix this, the graphics card I'm using is the AMD Radeon Vega 8 Graphics Card for context.

ANSYS INSTALL ERROR LOG.PNG

[Ruturaj Gavali]

Hey @KHarkin !
The most common reason for graphics issues is because you have an older or unsupported graphics card/driver installed on your system.
Could you please check whether you have ANSYS supported graphics card (NVDIA or AMD) in your system.
In the RUN command type: dxdiag , go to display and check the graphics card.
Please review this document for ANSYS supported graphics cards: Graphics Cards Tested (ansys.com)
Could you also try downloading and installing the latest driver for your graphics card.
Also, this post might be helpful: installation problem (Error executing configuration script) — Ansys Learning Forum
Thanks!
For more information, check out the following links:
Ansys Help
Ansys Learning Forum (Rules & Guidelines)

[Palani Ganesan]

Hi Ansys Team,

I am also facing the same problem, my system display adapter is NVIDIA GeForce GTX 1650. Can you please confirm, is there is any option for Ansys to support for this adapter.