An unexpected error ( SIG$ILL ) has occurred

- November 30, 2023 at 10:43 am
  
  Anton Springer
  Subscriber
  
  Can anyone help me with this error? Any other posts related to this problem didn't solved the problem. (GPU acceleration is tiggled off, reinstallation before deleting ANSYS inc folder,...)
  Same version is running on the exact same hardware on another computer
  *** ERROR *** CP = 0.797 TIME= 11:28:33
  An unexpected error ( SIG$ILL ) has occurred... ANSYS internal data
  has been corrupted. ANSYS is unable to recover and will terminate.
  Previously saved files are unaffected. Please send the data leading
  to this operation to your technical support provider, as this will
  allow ANSYS, Inc to improve the program.
  Current ANSYS Traceback:
  FactorBlocked
  FactorIVxTV
  cPcgPrecond
  casiIterate
  fastSolve
  svkan
  solvcl
  ANSYS
  +--------------------- A N S Y S S T A T I S T I C S ------------------------+
  Release: Release 16.0 Build: 16.0 Update: UP20141203 Platform: WINDOWS x64
  Date Run: 11/30/2023 Time: 11:28
  Windows Process ID: 3692
  Processor Model: AMD Ryzen 5 5600 6-Core Processor
  Compiler: Intel(R) FORTRAN Compiler Version 14.0.0 (Build: 20140422)
  Intel(R) C/C++ Compiler Version 14.0.0 (Build: 20140422)
  Intel(R) Math Kernel Library Version 11.1.3 Product Build 20140917
  Total number of cores available : 12
  Number of physical cores available : 6
  Number of processes requested : 1
  Number of threads per process requested : 2
  Total number of cores requested : 2 (Shared Memory Parallel)
  GPU Acceleration: Not Requested
- December 12, 2023 at 2:24 pm
  
  George Karnos
  Ansys Employee
  
  Found the following in solutions for SIG$ILL error.
  Hope this helps as 16.0 is quite an old version.
  1)
  Make sure you are using a supported graphics card and update the graphics driver:-
  
  https://www.ansys.com/content/dam/it-solutions/platform-support/graphical-display-graphics-cards-tested-2021-r2.pdf
  
  2)
  If you have an AMD processor, we did make a change in 2021R2 for AMD processors to use a AMD BLIS library. If this is the issue a workaround is to add "-blas mkl" to your command line and it will revert to using the Intel MKL library even on AMD processors. Defect 494120 has already been raised for this.
  
  3)
  Uninstall all Ansys versions and delete the '...\Program Files\Ansys Inc' folder, then reinstall the versions you require in version order.