Ansys Learning Forum Forums Discuss Simulation 3D Design Log in new Subscription license got error appear Re: Log in new Subscription license got error appear

Naresh Patre
Ansys Employee

Hello rtssb9182

Thanks for your reply. Was the command prompt activation successful or not? If it failed, can you share the snapshot of the command prompt window showing the executed command and its output?

Also, as mentioned earlier, please send the timestamp i.e. the time (along with the timezone) when the customer encountered the account block issue after launching Discovery/SpaceClaim.