Ansys Learning Forum › Forums › Discuss Simulation › 3D Design › Log in new Subscription license got error appear › Re: Log in new Subscription license got error appear
July 22, 2021 at 7:40 am
Naresh Patre
Ansys Employee
Hello rtssb9182
Thanks for your reply. Was the command prompt activation successful or not? If it failed, can you share the snapshot of the command prompt window showing the executed command and its output?
Also, as mentioned earlier, please send the timestamp i.e. the time (along with the timezone) when the customer encountered the account block issue after launching Discovery/SpaceClaim.