We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.

Ansys Learning Forum › Forums › Installation and Licensing › Ansys Products › Workbench 18.2 Fatal error-Framework error › Reply To: Workbench 18.2 Fatal error-Framework error

October 8, 2017 at 10:57 pm
joaodaniel
Subscriber

I had the same problem that you had and, fortunately, I found a solution. I hope it works with you too.


The problem was in the name of my user account. My name is a double name, so my user account has a space and, in addition, an accent as well. Ansys doesn't know how to read any of this characters. So, when it's searching for an archive necessary to open the program, it crash. It's like a bug or something, I don't know for sure. The fact is that Ansys doesn't know how to read strange characters in the names of the folders in which it is installed.


The solution was to uninstall the program, create a new user account (with letters and nothing more) and then reinstall it. Worked perfectly here.