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Ansys Learning Forum › Forums › Installation and Licensing › Ansys Products › Using special characters in your installation folder name? Read this! › Reply To: Using special characters in your installation folder name? Read this!

September 15, 2017 at 8:44 pm
pgl
Ansys Employee

If the ANSYS Student or AIM Student product fails to launch after installation then one of the possible causes is that the product download was extracted into a path with special characters (&,@,^, arabic characters or symbols). When special characters are involved, the .net framework doesn't install during the Student Product installation.  


 


Workaround: Install the products to a different folder name that doesn't use special characters.   


 


Note that a similar issue can occur when you PC's username has special characters- If you share your PC, avoid using special characters, so for example "paul&jane" wouldn't be a good choice.Â