Reply To: Thermal Desktop Licensing

[sillus.1]

When I open the licensing settings the test does show a green check mark for my port but if I try to click enable it comes up with this error. I can also see the license in the features in use page which shows this:

1055@Jessica
------------------------------------------

lmutil - Copyright (c) 1989-2023 Flexera. All Rights Reserved.
Flexible License Manager status on Wed 1/8/2025 11:56

[Detecting lmgrd processes...]
License server status: 1055@Jessica
    License file(s) on Jessica: C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.lic:

   Jessica: license server UP (MASTER) v11.19.5

Vendor daemon status (on Jessica):

  ansyslmd: UP v11.19.5
Feature usage info:

Users of thermal_desktop_base:  (Total of 10 licenses issued;  Total of 0 licenses in use)

 

. I have been following all the instructions to download thermal desktop on my computer so from my understanding it should be the server and the client but I may be wrong. Let me know how to proceed, thanks!