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Ansys Learning Forum › Forums › Installation and Licensing › Ansys Free Student Software › Critical Error during Installation › Reply To: Critical Error during Installation

January 6, 2025 at 12:35 pm
Mrunali Barde
Ansys Employee

Hello oshooaipe2020, 

I believe it could be a faulty installation. Did you get a chance to reinstall applications or check if standalone applications are working?
Are you using a student version or a commercial?

Can you please try to install a fresh setup of fluids or structures package and let me know?

Reinstall the application as administrator & delete configuration files:

    1. Uninstall Ansys package as administrator.

    2. Rename ‘ %temp%\.ansys’ to ‘‘ %temp%\.ansys.old’

    3. Rename ‘AppData\Roaming\Ansys’ to ‘AppData\Roaming\Ansys.old’

    4. Rename ‘Documents\Ansoft’ to ‘Documents\Ansoft.old’ (if any)

    5. Download then install the Ansys product-specific package as required as administrator.

I hope this helps. 

 

Wishes, 

Mrunali.