Reply To: Lumerical Device running error

[Guilin Sun]

Please update to the newest version.

the error message 1 indicats that there is a or more  metal objects that is not associated as contact with given voltage. All metals in CHARGE have to be a contact-type with set voltage.

the error message 2 is more general, indicates there is something wrong. it can be due to many different causes. In your current case, it might be due to error #1.

Once number 1 is resolved, and error 2 still shows, you can search online "there was an unknown parallel error. The error code is 9011, the process number is 0" in this forum, or in Ansys Optics. You can also refer to this article: 

1.      Troubleshooting convergence errors in CHARGE