The Ansys Innovation Space website recently experienced a database corruption issue. While service has been restored there appears to have been some data loss from November 13. We are still investigating and apologize for any issues our users may have as a result.

Ansys Learning Forum Forums Installation and Licensing Ansys Products Connected License Server List: “Shared_Web_License_Server” Reply To: Connected License Server List: “Shared_Web_License_Server”

Rajeshwari Jadhav
Ansys Employee

Hi Karimi,

Rename the Ansys folder (%appdata%) to Ansys.old, .fluentconfig folder (C/Users/username) to .fluentconfig.old, .cfx to .cfx.old to clear configuration. Also, while launching the fluent application click on RESET (fluent launcher utility) and then start it.

If same issue occurs then go to .ansys folder %temp%, open the file named as fluent.out and scroll all the way down to check the error.