We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
George Karnos
Ansys Employee

Try the following:

rename the v242 directory that is under:
%APPDATA%\Ansys

to v242.old

now try to run.
If that doesn't work, check firewall software. Try disabling it for a test. then try to run.
Check firewall logs to see if it is blocking the program from checking out a license.