Ansys Assistant will be unavailable on the Learning Forum starting January 30. An upgraded version is coming soon. We apologize for any inconvenience and appreciate your patience. Stay tuned for updates.
George Karnos
Ansys Employee

Try the following:

rename the v242 directory that is under:
%APPDATA%\Ansys

to v242.old

now try to run.
If that doesn't work, check firewall software. Try disabling it for a test. then try to run.
Check firewall logs to see if it is blocking the program from checking out a license.

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