We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.
George Karnos
Ansys Employee

After uninstalling, did you remove the directory
c:\Program Files\Ansys Inc\
Try the following:
Uninstall, rename c:\Program Files\Ansys Inc to c:\Program Files\Ansys_Old
Reinstall.