We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.
Rajeshwari Jadhav
Ansys Employee

Hi,

Kindly perform below steps:
1.  Close all ANSYS jobs on user machine. In Windows Search type %appdata% and hit enter, Rename Ansys folder to Ansys_old
2.  In Windows Search type %temp% and hit enterClear content of this folder
3. If issue persist kindly repeat step 1 & 2 and then uninstall Ansys with admin access and reinstall Ansys by right clicking setup.exe file and click on 'run as administrator'.