Reno Genest
Hello Joshua,
The LSTC License Manager manager does not look at the MAC address for the server ID. The LSTC License manager was not developed for VMs and so we don't really know what can cause the ID of the VM to change (as seen by the LSTC license manager). From past support cases, we know that installing software, rebooting, etc. can cause the ID to change. To avoid the ID to change, leave the VM alone and don't do anything to it. Or, install the LSTC License Manager on a physical license server.
Which license manager installation instructions do you have? I don't think it states that the LSTC license manager can run on a VM. You must have the Ansys license manager installation guide.
Here is the LSTC License Manager installation guide:
https://ftp.lstc.com/user/download-instructions/License-Manager/LSTC_LicenseManager-InstallationGuide.pdf
Username: user
Password: computer
Here is the updated guide for Windows:
https://ftp.lstc.com/user/license/License-Manager/LS-DYNA%20Win%20License%20Server%20installation%20and%20update%20Aug%2026_2.pdf
Let me now how it goes.
Reno.
You are navigating away from the AIS Discovery experience