Ansys Assistant will be unavailable on the Learning Forum starting January 30. An upgraded version is coming soon. We apologize for any inconvenience and appreciate your patience. Stay tuned for updates.
George Karnos
Ansys Employee

You stated that you use version 2023 R2, but the error references version 2024 R2 (v242)

Suggestions:

Change OS language to English
If that does not work. Uninstall and rename the c:\program files\Ansys inc directory to c:\Program files\Ansys.old
Next, reinstall by right-clicking on the setup.exe and choosing "run as administrator"

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