September 9, 2024 at 9:24 am
Rajeshwari Jadhav
Ansys Employee

Hi,

Can you please check under event logs if any error is logged, Start menu> event viewer> expand Windows Logs> Application logs> share the screenshot if any error is logged.

Also, do you have any security software/ antivirus installed?

While running the steup.exe, did you run it as an admin?