We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
George Karnos
Ansys Employee

Is this the Free Student Software?

Recommend to uninstall.

Rename the c:\program files\ansys inc directory to Ansys.old
Rename %APPDATA%\Ansys\v242 to v242.old  (Or version you are using)

Download fresh version.
Unzip download
right-click on setup.exe and choose “run as administrator” to reinstall.