We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.
George Karnos
Ansys Employee

Is this the Free Student Software?

Recommend to uninstall.

Rename the c:\program files\ansys inc directory to Ansys.old
Rename %APPDATA%\Ansys\v242 to v242.old  (Or version you are using)

Download fresh version.
Unzip download
right-click on setup.exe and choose “run as administrator” to reinstall.