August 19, 2024 at 11:53 am
deepak.deepak
Ansys Employee

Hi Mayur, whenever the workbench or any other application crashes it creates a .dmp file, it's a generic error from an error message we don't get any information but the data in the .dmp file shows the exact issue.To address this issue, you can try the following steps:

  1. Restart your computer to ensure no processes are interfering with ANSYS Workbench.
  2. Run ANSYS Workbench as an administrator to ensure it has the necessary permissions.
  3. Check if your system meets the minimum requirements for running ANSYS Student 2024 R2.
  4. Ensure that your graphics drivers are up to date, as outdated drivers can sometimes cause issues with 3D software.
  5. If the problem persists, consider reinstalling ANSYS Student, making sure to download the latest version from the official website.

Thanks,

Deepak