We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.
Niki Papachristou
Ansys Employee

Hi Theo and Wihan,

Thank you for your patience here. I have informed my lisence experts colleagues regarding this issue and they are working on it.

Meanwhile, can I ask you to run the installation and the software as administrator on your computer? This might overcome the issue for now.

Let me know if that wokred.

Kind Regards,

Niki