We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.

Ansys Learning Forum › Forums › Installation and Licensing › Ansys Products › unable to use Ansys workbench › Reply To: unable to use Ansys workbench

July 23, 2024 at 3:39 pm
George Karnos
Ansys Employee

If you open a dos command propmt from your machine and type in the following:
ping DESKTOP-4B67AV2
Does it return an error?
C:\Users>ping DESKTOP-4B67AV2
Ping request could not find host DESKTOP-4B67AV2. Please check the name and try again.

This as a network issue.

You can edit your hosts file on your machine (c:\Windows\system32\drivers\etc\hosts

Add:
172.16.28.104    DESKTOP-4B67AV2

 

This is assuming the License server's hostname is:
DESKTOP-4B67AV2
And the ip address for the license server is:
172.16.28.104

After saving the hosts file (make sure there is not .txt added to the filename),
try pinging it again.

If it is successful, try running.

If not, please send me the error.