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Ansys Learning Forum › Forums › Installation and Licensing › Ansys Products › ANSYS Mechanical won’t open and stays on Blank Gray Screen (Path environment va) › Reply To: ANSYS Mechanical won’t open and stays on Blank Gray Screen (Path environment va)

June 5, 2024 at 8:50 pm
Gary_S
Ansys Employee

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This is not a common occurance to be this difficult. 

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Before you reinstall, you may want to try uninstalling the Prerequisites from Windows Add/Remove programs, then reinstalling them via the ProductConfig.exe
 
 So,
 Run ProductConfig.exe
 Check Required Prerequisties. It will list the currently installed ones, and that none are needed.  Make a note of these.
 In Windows Add/Remove programs, find each of the Prerequisites, and uninstall them.
 Reboot.
 Run ProductConfig.exe again. 
 Check Required Prerequisties...It should now list several that are needed.
 Reinstall prerequisites. 

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It may be worth installing on another machine just to rule out a local machine issue. 

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We generallly recommed laptops that are designated as a Mobile Workstation as these have higher-end graphics / CPUs / Memory and are intended for engineering / CAD applications, not gaming.