Ansys Learning Forum › Forums › Installation and Licensing › Ansys Products › ANSYS Mechanical won’t open and stays on Blank Gray Screen (Path environment va) › Reply To: ANSYS Mechanical won’t open and stays on Blank Gray Screen (Path environment va)
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This is not a common occurance to be this difficult.
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Before you reinstall, you may want to try uninstalling the Prerequisites from Windows Add/Remove programs, then reinstalling them via the ProductConfig.exe
So,
Run ProductConfig.exe
Check Required Prerequisties. It will list the currently installed ones, and that none are needed. Make a note of these.
In Windows Add/Remove programs, find each of the Prerequisites, and uninstall them.
Reboot.
Run ProductConfig.exe again.
Check Required Prerequisties...It should now list several that are needed.
Reinstall prerequisites.
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It may be worth installing on another machine just to rule out a local machine issue.
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We generallly recommed laptops that are designated as a Mobile Workstation as these have higher-end graphics / CPUs / Memory and are intended for engineering / CAD applications, not gaming.