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Ansys Learning Forum Forums Installation and Licensing Ansys Products ANSYS Mechanical won’t open and stays on Blank Gray Screen (Path environment va) Reply To: ANSYS Mechanical won’t open and stays on Blank Gray Screen (Path environment va)

Gary Stofan
Ansys Employee

 


I had a typo:

DISM /Online /Cleanup-Image /RestoreHealth

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Please try to rename the APPDATA v241 folder once more:

Open a File Explorer.
In the address bar, enter %APPDATA%   
Press Enter.
Open the Ansys folder 
Rename v241 to v241.old 

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None of the error codes are familar. 

We normally don’t recommed uninstall /  reinstall, but sometimes the Zip download files do not extract properly. 
I prefer to download the ISO files, then mount each and run Setup.exe directly from the forst mounted DVD drive letter. 
Hint: The first “disk” is the one with 241-1.dvd, second is 241-2.dvd, and so on

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