The Ansys Innovation Space website recently experienced a database corruption issue. While service has been restored there appears to have been some data loss from November 13. We are still investigating and apologize for any issues our users may have as a result.

Ansys Learning Forum Forums Installation and Licensing Ansys Products ANSYS Mechanical won’t open and stays on Blank Gray Screen (Path environment va) Reply To: ANSYS Mechanical won’t open and stays on Blank Gray Screen (Path environment va)

Ace R
Subscriber

Hello again Gary. Here is the message that I get for all applications error, which happen to be AnsysWBU. Kindly awaiting your verdict.

6/5/2024 3:32 PM    Application Error    Faulting application name: AnsysWBU.exe, version: 24.2023.331.1, time stamp: 0x6564cee6 Faulting module name: ntdll.dll, version: 10.0.22621.3527, time stamp: 0x92b2df34 Exception code: 0xc0000374 Fault offset: 0x000000000010c769 Faulting process id: 0x0x4380 Faulting application start time: 0x0x1DAB75D91F00978 Faulting application path: C:\Program Files\ANSYS Inc\ANSYS Student\v241\aisol\bin\winx64\AnsysWBU.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 125b476b-d14d-4664-a3e5-b33c5e78a5c5 Faulting package full name: Faulting package-relative application ID: