We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.
George Karnos
Ansys Employee

Are you running the Free student version or the Academic version checking out a license from the university server?
If you open your TEMP directory and go to:  .ansys directory, you should see license debug files.
Open the licdebug..MECH.241.out
There should be licensing information contained in that file.
Please post errors or messages from that file.