Ansys Learning Forum › Forums › Installation and Licensing › Ansys Products › Ansys Research License – wrong email used › Reply To: Ansys Research License – wrong email used
May 16, 2024 at 9:40 am
Jakob Seethaler
Subscriber
I have already deinstalled everything of the ansys student version, deleted all ansys files and made a completely new installation of the software, which my university gave me...but ansys is still using the wrong e mail:
Diagnostic Detail: UserNotRecognizedError; Please verify that user "jakob.seethaler@icloud.com" is associated with at least one account in the ID Portal; 05568b97111f408cbbcf47345ec43d0b