April 13, 2024 at 12:39 pm
John Dolan
Subscriber

 

It sounds like you’re encountering some issues with downloading the student version of a software. If you’re getting an error and can’t find your license file, it’s possible that there’s a mismatch between the version of the software you’re trying to download and the license management center.

Firstly, double-check that you’re downloading the correct version of the software for 2024, especially if you’re accessing it through your university institution. Sometimes, there can be confusion between different versions or licenses.

If the license management center is only showing options for 2023, it’s worth reaching out to your university’s IT support or the software provider’s customer service to see if there are updates or alternative ways to access the 2024 version. They may be able to provide guidance or assistance in resolving the issue.  ????

It’s important to ensure that you have the correct version and license to avoid any potential issues with usage or compatibility.