Learning Forum

[Rajeshwari Jadhav]

Hi Aaron,

Can you please try the following suggestions:

• Please add entries to the hosts file : (Please take help from your IT team to add the server IP entry and save the hosts file which needs admin/root access)

Open the HOSTS file on the client machine and add the license server name and IP of the license server in that hosts file.

Launch blank notepad as admin and goto file> open> open hosts file
Path:

Windows: C:\Windows\System32\drivers\etc 

Linux: etc\hosts file “ as per the following format in your client machine (run as root) :
Example: 
IP address of server                    Hostname of server                                                                                      
xxx.xxx.xxx.xxx                               ATLQ1              //mention IP address of your server and your server’s name. 

Like in last line of hosts file just add : 
IP                                       ATLQ1                                     
Once the entry is added save the file. (check the extension it should not be .txt)

Try to relaunch the application.