The Ansys Innovation Space website recently experienced a database corruption issue. While service has been restored there appears to have been some data loss from November 13. We are still investigating and apologize for any issues our users may have as a result.
peteroznewman
Subscriber

Were you using the free Student license?  Those expire after about one year.  Uninstall the old version you have. Download and install a new version which will have a license that will be good for another year.