Learning Forum

[Mrunali Barde]

Hello T,

Reinstall the application as administrator & delete configuration files:

1. 1. Uninstall Ansys package as administrator.
   2. Rename ‘ %temp%\.ansys’ to ‘‘ %temp%\.ansys.old’
   3. Rename ‘AppData\Roaming\Ansys’ to ‘AppData\Roaming\Ansys.old’
   4. Rename ‘Documents\Ansoft’ to ‘Documents\Ansoft.old’ ( if any)
      
   5. Reinstall as required Ansys package as an administrator

I'd suggest downloading the package again before installation. 

I hope this helps, 
Mrunali.