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Ansys Learning Forum › Forums › Installation and Licensing › Ansys Products › Ansys 2024 R1 installation error › Reply To: Ansys 2024 R1 installation error

March 8, 2024 at 7:35 am
Mrunali Barde
Ansys Employee


Hello T,

Reinstall the application as administrator & delete configuration files:

    1. Uninstall Ansys package as administrator.
    2. Rename ‘ %temp%\.ansys’ to ‘‘ %temp%\.ansys.old’
    3. Rename ‘AppData\Roaming\Ansys’ to ‘AppData\Roaming\Ansys.old’
    4. Rename ‘Documents\Ansoft’ to ‘Documents\Ansoft.old’ ( if any)
    5. Reinstall as required Ansys package as an administrator

I'd suggest downloading the package again before installation. 

I hope this helps, 
Mrunali.Â