Reply To: ANSYS fluent – Rocky DEM coupling

[Saeed]

our HPC members tried to install rocky on our hpc on fot the following error. can you please help us with it:

It looks like Rocky will not work with 2023R2 nor 2024R1 due to our Red Hat 8.8 Operating System glibc version:

Rocky
Traceback (most recent call last):
  File "/home/jenkins/Work/miniconda/envs/_rocky30-freeze-linux64-py36-v3/lib/python3.6/site-packages/cx_Freeze/initscripts/__startup__.py", line 14, in run
  File "/home/jenkins/Work/miniconda/envs/_rocky30-freeze-linux64-py36-v3/lib/python3.6/site-packages/cx_Freeze/initscripts/Console.py", line 26, in run
  File "/home/jenkins/Work/Jenkins/workspace/rocky30-rb-ROCKY-v23.2.0-ansys-newlinux/rocky30/source/python/main.py", line 13, in 
  File "/home/jenkins/Work/Jenkins/workspace/rocky30-rb-ROCKY-v23.2.0-ansys-newlinux/rocky30/source/python/rocky30/frozen_utils.py", line 70, in RockyBasedAppMain
  File "/home/jenkins/Work/Jenkins/workspace/rocky30-rb-ROCKY-v23.2.0-ansys-newlinux/etk/plugins10/source/python/plugins10/plugins/basic_application/main.py", line 264, in Main
  File "/home/jenkins/Work/Jenkins/workspace/rocky30-rb-ROCKY-v23.2.0-ansys-newlinux/etk/plugins10/source/python/plugins10/plugins/basic_application/main.py", line 415, in _Main
  File "/home/jenkins/Work/Jenkins/workspace/rocky30-rb-ROCKY-v23.2.0-ansys-newlinux/rocky30/source/python/rocky30/rocky_application_setup.py", line 63, in RegisterPlugins
  File "/home/jenkins/Work/Jenkins/workspace/rocky30-rb-ROCKY-v23.2.0-ansys-newlinux/rocky30/source/python/rocky30/rocky_application_setup.py", line 111, in RegisterPlugins
  File "/home/jenkins/Work/Jenkins/workspace/rocky30-rb-ROCKY-v23.2.0-ansys-newlinux/rocky30/source/python/rocky30/plugin_registry.py", line 170, in register_plugins
  File "/home/jenkins/Work/Jenkins/workspace/rocky30-rb-ROCKY-v23.2.0-ansys-newlinux/kraken20/source/python/kraken20/main.py", line 78, in ImportQWebEngineModules
  File "/home/jenkins/Work/Jenkins/workspace/rocky30-rb-ROCKY-v23.2.0-ansys-newlinux/rocky30/source/python/rocky30/_cx_freeze_vtk9_hack.py", line 18, in import_hook_wrapper
  File "ExtensionLoader_PyQt5_QtWebEngineWidgets.py", line 22, in 
  File "ExtensionLoader_PyQt5_QtWebEngineWidgets.py", line 14, in __bootstrap__
  File "/home/jenkins/Work/miniconda/envs/_rocky30-freeze-linux64-py36-v3/lib/python3.6/imp.py", line 343, in load_dynamic
ImportError: /gpfs/sharedfs1/admin/hpc2.0/apps/ansys/2023R2/v232/Electronics/Linux64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /gpfs/sharedfs1/admin/hpc2.0/apps/ansys/2023R2/v232/rocky/bin/lib/python3.6/../../libQt5WebEngineCore.so.5)

Both Rocky versions are looking for GLIBCXX_3.4.26, but unfortunately we only have up toGLIBCXX_3.4.25' with our current glibc system version installed on our systems.