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Ansys Learning Forum Forums Installation and Licensing Ansys Products Investigating issue where some disconnected Elastic sessions were overcharged Reply To: Investigating issue where some disconnected Elastic sessions were overcharged

Steve Del
Ansys Employee

All affected sessions have been corrected to reflect the correct time at which they were disconnected and the corresponding count. Affected sessions include any session that was disconnected between 2023-02-17 1547 GMT and 2023-03-01 1245 GMT.