We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.
Rajeshwari Jadhav
Ansys Employee

Hi Simon,

Can you set this in environment variable under system variable

FNP_IP_ENV=1

Also, clear the cache and reset the configuration by renaming the .ansys folder (%temp% in start menu) to .ansys.old and Ansys folder to Ansys.old (%appdata%)

Go to C/Users/username and rename .cfx, .fluentconf to .cfx.old, .fluentconf.old and relaunch the application?