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Ansys Learning Forum › Forums › Discuss Simulation › Platform › Failed to validate credentials in RSM › Reply To: Failed to validate credentials in RSM

November 20, 2023 at 10:45 am
cibi
Subscriber

Hi Mangesh,

together with the IT team of my university we tried to solve this problem with the RSM but unfortunately we didn't manage.

We followed all the instructions on the user guide to connect via SSH and we also check that everything is ok on the cluster computer but we still don't know what is going wrong. Is there a way to get a log file from the RSM or knowing what is it doing when it's stucked on uploading test files?

Thank youÂ